6 months of complaining, no resolve

This is the 6th month this year where I need to contact the accounts department for my statement. I specifically asked that my statement be POSTED to me but haven't received a posted statement yet. This is now becoming unbearable and if this is a reflection of Edgars' customer service, I will go to the extreme by settling and closing my account and this is no idle threat. I've done worse for a lot less.<br> Every time I call in or go to a branch I hear the same old story: 'Statement preference has been changed to POST' but no statements reach me.<br> <br> I expect a reply with a permanent resolve to my long standing query.