MP
Muhsin P
1 reviews | Active since Aug 2015
28 Aug 2015, 16:31
6 months interest free
I opened my account in 2007<br> Had a 6 month interest free<br> <br> When Edgar's changed there's cards to Edgar's u they <br> made my account 12 months<br> I asked to change it to 6 months and they say it cannot be changed I'm highly disappointed and will cancel this account if they cannot change it back
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Edgars's replyOfficial
01 Sept 2015, 13:07Hello Muhsinp,
Thank you for raising your concerns with us. Please be advised we have referred this query to the accounts department as we no longer change plans from 12 month to 6 months. Investigations will be conducted and upon findings feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for raising your concerns with us. Please be advised we have referred this query to the accounts department as we no longer change plans from 12 month to 6 months. Investigations will be conducted and upon findings feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Edgars's reply01 Sept 2015, 13:07
Official
Hello Muhsinp,
Thank you for raising your concerns with us. Please be advised we have referred this query to the accounts department as we no longer change plans from 12 month to 6 months. Investigations will be conducted and upon findings feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for raising your concerns with us. Please be advised we have referred this query to the accounts department as we no longer change plans from 12 month to 6 months. Investigations will be conducted and upon findings feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***