1 reviews | Active since May 2015
6 month interest free no longer
As you stroll through an Edgars store, there are myriad signs stating that you are able to apply for a 6 month interest free account and receive R1000 rand in shopping vouchers free. To cut a long story short, Edgards approved my account which I had app**** for (which was 6 months) , or so I thought because when I made a purchase and it came time to pay my account, it showed that I owed interest. This obviously could not be possible on an interest free account. I called Edgards and spoke to one of the managers, they stated that they no longer offer 6 month interest free accounts and that if I wish to resolve the matter, I should close my account and no longer remain a customer. To all you unsuspecting customers out there who have received the same treatment and were lured into opening an account under false pretenses, I hope you complain too. To those who have not yet opened an account and which to, beware the advertising boards, they are misleading and actually a complete lie. I also have photographic evidence of the false advertising and a recording of an employee (who will remain unnamed) stating that she too agrees that this is completely misleading and incorrect.<br> <br>
Thank you for bringing this matter to our attention, Kindly note we have referred this to our New Accounts management team to investigate further ,upon findings feedback will be reverted back to you shortly.
Thank you for your business and we look forward to your continued support.
Your reference number is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon Customer Experience Team,
***
Thank you for bringing this matter to our attention, Kindly note we have referred this to our New Accounts management team to investigate further ,upon findings feedback will be reverted back to you shortly.
Thank you for your business and we look forward to your continued support.
Your reference number is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon Customer Experience Team,
***
