4 transactions for 1 purchase..edgars money *****

at edgars Southgate Dinah was the teller assisting, I was paying with my debit chip n pin card for the transaction, after Dinah trying 4times was told that they were off-line and the transaction was not going thru Lizzie who came to assist told me rudely to go draw money from my bank as they could not assist, 2messages from my bank came in saying that the transaction has gone through twice, tried to show Lizzie the messages and again was rudely told that it did not go through Lizzie and Dinah did not want to listen or look at the messages then Sikhetho mashele came I showed him the messages on my phone n he didn't explain who he was or how he was gonna assist and told me to follow him I followed him where he took the 4slips the teller had given me he made copies took my contact details when I arrived home I ended up getting R618.90 deducted 4 times from my bank account for 1transaction ......disgusted at how I was treated as a paying customer told transaction did not go through while I have received 4 messages for the transactions and told to ignore the messages as the transaction did not go through what INCOMPETENCE from edgars tellers