1 reviews | Active since Jul 2011
3 months later and still no refund
12 Feb 2015 --> Good day, <br> Please see attached documentations : Why have you not refunded INV *** R355.00??? This parcel has been returned. Please check and refund our account and send the amended account to us. <br> 13Feb2015 -->Dear ***X, Thanks you for bringing this to our attention, we will look into it immediately and rectify the error.<br> Regards<br> Red Square online team<br> 5March2015 --> no refund no response from Edcon nor Edgars!.<br> 17March2015 --> Hi Red Square Customer Services,<br> <br> May I please get a point of contact so that I can go and open a ******** case against the company for theft.<br> It is how many month now and the refund was not done as promised. I just received my monthly bill for the month.<br> <br> Regards,<br> Herman janse van Vuuren<br> <br> <br> <br>
Thank you for raising your apprehensions with us. Kindly note your account was credited. We apologise for the overall experience. But be reassured as the amount was refunded into your account.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Kindly note your account was credited. We apologise for the overall experience. But be reassured as the amount was refunded into your account.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***