1 reviews | Active since Jan 2017
3 Months and still waiting for refund
<p>I bought a product from edgars onlie in November 2016 and they did not have any stock. I have asked them to give me a refund of my money and every week when i call in they say that it will reflect in my bank in a few days. I then wait a week and NOTHING! When i call back they keep telling me the money is on its way. I AM GETTING VERY FRUSTATED </p>
Kindly be advised that we have escalated the matter to the Online refund team regarding the refund status as the matter has been pending for a long time , they will action and revert back to you with feedback. Please find the below reference number for your post ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly be advised that we have escalated the matter to the Online refund team regarding the refund status as the matter has been pending for a long time , they will action and revert back to you with feedback. Please find the below reference number for your post ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.