3 complaint to STOP SMS notifications

Logged a call on 23 July TO STOP SMS NOTIFICATIONS and received response that it takes 21 days to be removed (see complaint & response below) - RECEIVED ANOTHER SMS ON 2 SEPT FROM EDGARS THANK U - pls advise <br> <br> Good afternoon - logged a complaint wrt receiving SMS notifications from Edgars after i had to visit the store in person twice to request them to stop - received confirmation from Edgars representative that my request will be forwarded to their IT department, BUT LOW AND BEHOLD JUST RECEIVED ANOTHER SMS - do i need to close my account for the sms notifications to stop?<br> Add a new Edgars Report<br> Inappropriate report? Back<br> SUPPLIER'S RESPONSE Edgars Time and Date 11:31:02 | Mon 27 Jul 15<br> Hello rhodenek,<br> <br> Thank you for raising your concerns with us. Please be advised a request for an Opt our has been sent to the IT department. However, it will take approximately 21 days for your email to be removed from our database. We apologise for the overall experience.<br> <br> Please find your reference number: ***/GO<br> <br> If you require any further assistance, please do not hesitate to contact us on the <br> below number.<br> <br> Kind regards. <br> Edcon customer experience team.<br> 0800 203