2hours in a sale QUEU
<p>I really appreciate the prices at the Edgars sale store but spending 2 hours on the same spot whilst waiting to pay is pure nonsense. Just because it's on sale doesn't mean we have to suffer to get it. These things are not FREE and time is money and EDGARS is wasting our time. It's not as if this is the ONLY store we need to visit. This is ****! </p>
We have received your concerns and apologise for the inconvenience caused by the matter. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
