DG
Daleen G

1 reviews | Active since Nov 2017

21 Nov 2017, 09:10

21 Days later and still no refund !!

Online order placed with Redsquare the 27 October 2017. I have cancelled my order on the 1st November 2017 telephonically and via email. More than 20 emails was sent to Customer care & Complaints Department. More than 10 phone calls was made to Edcon, still no feedback. Iam fedup. Today is the 21 st November 2017 AND STILL NO REFUND. Worse customers services ever !!! I will avoid online shopping with Redsquare in future.

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Replies (1)
Edgars
Edgars's reply22 Nov 2017, 09:25
Official

Thank you for bringing this matter to our attention.We apologise for the delayed online refund .We will follow up with our e-commerce team and revert with feedback on the status of the refund.

Kind regards

The Edgar's Customer Experience Team