MM
Maryke M
1 reviews | Active since Apr 2016
08 Oct 2015, 11:00
20 minutes no service
One cashier working no manager on duty must screem before being help 20min wait before being help after I screem for service
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Replies (1)
Edgars's replyOfficial
09 Oct 2015, 10:39Hello mduplooy,
Our attempts to contact you today at 10:33 AM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding the lack of staff members and no assistance in store.
Feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 10:33 AM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding the lack of staff members and no assistance in store.
Feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Edgars's reply09 Oct 2015, 10:39
Official
Hello mduplooy,
Our attempts to contact you today at 10:33 AM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding the lack of staff members and no assistance in store.
Feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 10:33 AM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding the lack of staff members and no assistance in store.
Feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***