1 reviews | Active since Dec 2014
2 weeks no delivery - Order #***
I would like to know why my order has not been delivered and why nobody at the call center does not know when it will be delivered? Edgars has the money in their pocket,but has no courtesy of informing customers about the delays in the delivery of online purchases. This is bad customer service and will be the last time i order from red square online or any edgars stores.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.