2 months no Refund!!

<p>on the 11th of June an amount of R744 outstanding on my purcases as payment I had made of R2000.00 a few days prior to that had not reflected. The assistant made the transaction for R744 which resulted in their system error as they werent sure if the transaction went through. she then advised if it doesnt reflect in their bank account they will charge the R744 on my edgars account. i later advised them that the R744 did reflect off my bank account which means i have been charged twice. the assistant advised that i provide proof of statement from my bank account in order for them to process the refund. which i did via email. till today no refund has been paid back to me and i have not heard feedback from Edgars</p>