1 reviews | Active since Aug 2014
2 months gone and still no money returned to me
<p>I had orderd on the RedSquare website and some of the items I requested wasnt in stock. I did receive a call from a representative saying that I will get a refund for those items.... two months have gone and after numerous call to that department which keeps on saying that I will recieve it by the end of the day, I still dont have my money.</p> <p>THIS is disgusting service. </p>
Thank you for bringing this matter to our attention. We have escalated this incident to our red square online team.
You will be receiving feedback shortly. We must apologise for the inconvenience and frustration caused in the matter.
Your reference number is ********** 125/GO.
Kind Regards
Customer Experience team
***
Thank you for bringing this matter to our attention. We have escalated this incident to our red square online team.
You will be receiving feedback shortly. We must apologise for the inconvenience and frustration caused in the matter.
Your reference number is ********** 125/GO.
Kind Regards
Customer Experience team
***
Pleae note thats its already end of day and I still havent been contacted by anyone from the red square team.
This is absoutley disgusting and such a matter is not taken with any urgency.
Pleae note thats its already end of day and I still havent been contacted by anyone from the red square team.
This is absoutley disgusting and such a matter is not taken with any urgency.