1 reviews | Active since Jun 2016
2 different sized shoes
<p>I bought a pair of shoes yesterday from Edgars Active. when I got home, the sizes were different. one is a size 9 while the other is a size 8. I contacted Edcon and lodged a complaint. They said that they will source the correct size and have the store pull the stock. I then get a call from the store advising that they dont have any sizes left in store. Communication breakdown....</p>
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience regarding the pair of shoes purchased. Please be advised we have raised your concerns with the store manager and will revert with feedback shortly.
Your reference number is ********** 314/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Best regards,
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience regarding the pair of shoes purchased. Please be advised we have raised your concerns with the store manager and will revert with feedback shortly.
Your reference number is ********** 314/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Best regards,
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience regarding the pair of shoes purchased. Please be advised we have raised your concerns with the store manager and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Best regards,
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience regarding the pair of shoes purchased. Please be advised we have raised your concerns with the store manager and will revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Best regards,