BW
Brandon W
1 reviews | Active since Jan 2012
16 Jul 2015, 07:24
12 days and no response
We logged a complaint against edgars on the 24 of june and were supposed to be contacted by their customer experiance department and by today no response even if we contact them they refuse to help us acting like they dont know about the case. Now they are calling us and threatening is with legal action what are we to do????? A useless service from a company????
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Edgars's replyOfficial
18 Jul 2015, 08:16Hello bra5ndy,
Thank you for raising your concerns with us. Please be advised as per communication received, the claim was declined due to temporary employment. We apologise for the overall experience. If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised as per communication received, the claim was declined due to temporary employment. We apologise for the overall experience. If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply18 Jul 2015, 08:16
Official
Hello bra5ndy,
Thank you for raising your concerns with us. Please be advised as per communication received, the claim was declined due to temporary employment. We apologise for the overall experience. If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised as per communication received, the claim was declined due to temporary employment. We apologise for the overall experience. If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,