SG
Sandra G
1 reviews | Active since Mar 2009
06 May 2015, 10:22
1 YEAR 3 MONTHS & STILL NOT RECEIVING MY MAGAZINE
I sent emails via your website on 25/09/2014
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Replies (1)
Edgars's replyOfficial
07 May 2015, 14:06Hello GovenderSans,
Thank you for alerting us of your query. We do apologise for the inconvenience caused to you.
As per our telephonic discussion, you have advised that your postal address details have changed and we can confirm that this is the reason for not receiving your club magazines. We have therefore updated your details accordingly and have forwarded your query regarding the club magazines to the relevant department to assist with.
Should you require further assistance, kindly contact our customer experience team, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for alerting us of your query. We do apologise for the inconvenience caused to you.
As per our telephonic discussion, you have advised that your postal address details have changed and we can confirm that this is the reason for not receiving your club magazines. We have therefore updated your details accordingly and have forwarded your query regarding the club magazines to the relevant department to assist with.
Should you require further assistance, kindly contact our customer experience team, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Edgars's reply07 May 2015, 14:06
Official
Hello GovenderSans,
Thank you for alerting us of your query. We do apologise for the inconvenience caused to you.
As per our telephonic discussion, you have advised that your postal address details have changed and we can confirm that this is the reason for not receiving your club magazines. We have therefore updated your details accordingly and have forwarded your query regarding the club magazines to the relevant department to assist with.
Should you require further assistance, kindly contact our customer experience team, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for alerting us of your query. We do apologise for the inconvenience caused to you.
As per our telephonic discussion, you have advised that your postal address details have changed and we can confirm that this is the reason for not receiving your club magazines. We have therefore updated your details accordingly and have forwarded your query regarding the club magazines to the relevant department to assist with.
Should you require further assistance, kindly contact our customer experience team, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***