NM
Noxolo M
1 reviews | Active since Aug 2015
31 Aug 2015, 18:40
1
I bought a blackberry 9720 at Edgars in Aug 2014. By December it had stopped working. It was completely dead and i was told the problem was with the mother board They took it in to repair it and I got it back end January 2015. It is now end Aug 2015 and the phone has stopped working yet working. It's sad to pay so much for a phone which didn't last for not even 1 year. I'm beginning to wonder if it was ever new when I bought it. Can a brand new phone really last for a couple of month
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
03 Sept 2015, 10:38Hello Nololo@3,
Thank you for raising your apprehensions with us. We can understand how disappointed you are. Please note the store will not be able to book the phone for repairs again as the warranty has lapsed. If it is send for repairs, then you would need to pay. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for raising your apprehensions with us. We can understand how disappointed you are. Please note the store will not be able to book the phone for repairs again as the warranty has lapsed. If it is send for repairs, then you would need to pay. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Best regards,
Edgars's reply03 Sept 2015, 10:38
Official
Hello Nololo@3,
Thank you for raising your apprehensions with us. We can understand how disappointed you are. Please note the store will not be able to book the phone for repairs again as the warranty has lapsed. If it is send for repairs, then you would need to pay. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for raising your apprehensions with us. We can understand how disappointed you are. Please note the store will not be able to book the phone for repairs again as the warranty has lapsed. If it is send for repairs, then you would need to pay. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Best regards,