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Granny M
1 reviews | Active since Mar 2022
09 Dec 2024, 18:36
Unhappy with scent concentration
I bought my favorite perfumes which I usually buy at Carnival Mall. This time I must say that I am disappointed that it seems like the concentration of the scent has been reduced. The scent doesn't last all day and more watery than usual.
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Eden Perfumes's replyOfficial
10 Dec 2024, 08:45Good day Granny Thank you for bringing this to our attention. At Eden Perfumes, we pride ourselves on maintaining the highest quality in our products, so we take your feedback very seriously. Please be rest assured that we have not reduced the concentration of our fragrances. In fact, we have been gradually increasing the concentration to enhance their longevity and richness. We’d love to investigate this further to understand what might have caused the difference you noticed. To assist you better and investigate this matter further, could you please email *** with the following details?
- The specific perfume you purchased.
- The date and place of purchase.
Eden Perfumes's reply10 Dec 2024, 08:45
Official
Good day Granny Thank you for bringing this to our attention. At Eden Perfumes, we pride ourselves on maintaining the highest quality in our products, so we take your feedback very seriously. Please be rest assured that we have not reduced the concentration of our fragrances. In fact, we have been gradually increasing the concentration to enhance their longevity and richness. We’d love to investigate this further to understand what might have caused the difference you noticed. To assist you better and investigate this matter further, could you please email *** with the following details?
- The specific perfume you purchased.
- The date and place of purchase.