RM
Refiloe M
1 reviews | Active since May 2017
28 Apr 2025, 14:22
Unhappy customer
On 24 April 2025 I purchased Aria at Eden perfumes keywest I app**** the perfume on 26 April 2025 and I wasn't happy with the perfume it didn't last at by the time I left the house the fragrance was GONE!!! I went to the store to get it replaced unfortunately I misplaced the slip, I was told they can't take it back because 1, I don't have a slip, 2 apparently I used 10% if the perfume how when I used it once, I'm being punished for being sold a perfume that was returned by someone meaning they re-sold me the perfumes, its not the 1st time I purchased a perfume from them and they lasted but Aria didn't last at all, and the lady suggested I sell it to someone I mean what is that I'm really not happy
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Replies (1)
Eden Perfumes's replyOfficial
02 May 2025, 14:33Good day Refiloe, Thank you for reaching out and sharing your feedback. We’re truly sorry to hear that Aria didn’t meet your expectations. We’ve received an overwhelming number of compliments on how strong and long-lasting this scent is, but we understand that fragrance is very personal and can react differently to each individual. Aria contains Ambroxan, which is a compound that some people might not be able to smell as intensely, similar to Baccarat Rouge 540.
Alternatively In some cases, it could be due to olfactory fatigue, which is when your nose becomes desensitized to a fragrance shortly after application — making it seem like the scent is gone, even when others around you can still smell it. Your skin chemistry and pH levels can also impact how a scent develops and lasts. These are completely natural variations and part of why fragrance is so personal.
If you love sweet fragrances like Aria, we highly recommend trying Angelina, Crush, or Bare All, as they offer a similar vibe but with different ingredient profiles that may work better for you. Unfortunately, once a product or perfume has been noticeably used, it is no longer eligible for a refund or exchange, as per our store policy. Thank you again for your feedback, Refiloe. We genuinely appreciate your support and hope to help you find a fragrance that is perfect for you.
Alternatively In some cases, it could be due to olfactory fatigue, which is when your nose becomes desensitized to a fragrance shortly after application — making it seem like the scent is gone, even when others around you can still smell it. Your skin chemistry and pH levels can also impact how a scent develops and lasts. These are completely natural variations and part of why fragrance is so personal.
If you love sweet fragrances like Aria, we highly recommend trying Angelina, Crush, or Bare All, as they offer a similar vibe but with different ingredient profiles that may work better for you. Unfortunately, once a product or perfume has been noticeably used, it is no longer eligible for a refund or exchange, as per our store policy. Thank you again for your feedback, Refiloe. We genuinely appreciate your support and hope to help you find a fragrance that is perfect for you.
Eden Perfumes's reply02 May 2025, 14:33
Official
Good day Refiloe, Thank you for reaching out and sharing your feedback. We’re truly sorry to hear that Aria didn’t meet your expectations. We’ve received an overwhelming number of compliments on how strong and long-lasting this scent is, but we understand that fragrance is very personal and can react differently to each individual. Aria contains Ambroxan, which is a compound that some people might not be able to smell as intensely, similar to Baccarat Rouge 540.
Alternatively In some cases, it could be due to olfactory fatigue, which is when your nose becomes desensitized to a fragrance shortly after application — making it seem like the scent is gone, even when others around you can still smell it. Your skin chemistry and pH levels can also impact how a scent develops and lasts. These are completely natural variations and part of why fragrance is so personal.
If you love sweet fragrances like Aria, we highly recommend trying Angelina, Crush, or Bare All, as they offer a similar vibe but with different ingredient profiles that may work better for you. Unfortunately, once a product or perfume has been noticeably used, it is no longer eligible for a refund or exchange, as per our store policy. Thank you again for your feedback, Refiloe. We genuinely appreciate your support and hope to help you find a fragrance that is perfect for you.
Alternatively In some cases, it could be due to olfactory fatigue, which is when your nose becomes desensitized to a fragrance shortly after application — making it seem like the scent is gone, even when others around you can still smell it. Your skin chemistry and pH levels can also impact how a scent develops and lasts. These are completely natural variations and part of why fragrance is so personal.
If you love sweet fragrances like Aria, we highly recommend trying Angelina, Crush, or Bare All, as they offer a similar vibe but with different ingredient profiles that may work better for you. Unfortunately, once a product or perfume has been noticeably used, it is no longer eligible for a refund or exchange, as per our store policy. Thank you again for your feedback, Refiloe. We genuinely appreciate your support and hope to help you find a fragrance that is perfect for you.