LI
Latifah I

1 reviews | Active since Mar 2025

01 May 2025, 10:44

****

I am deeply disappointed with Eden Perfume's recent decline in quality. Initially, your products were exceptional, offering long-lasting fragrances. However, my recent experiences have been far from satisfactory. After spending R260, I received a product that seemed to be predominantly alcohol, with the fragrance dissipating almost immediately.

Last month, I purchased the same perfume from Mall of Africa, which was excellent. This month, however, the same perfume smells different and lasts for mere seconds. This inconsistency is unacceptable. I had hoped Eden Perfume would surpass competitors like Perfume Garden, but unfortunately, it appears to be falling into the same pitfalls.

0
Replies (1)
Eden Perfumes
Eden Perfumes's reply02 May 2025, 14:14
Official
Hi Latifah, thank you for taking the time to share your feedback with us. We're truly sorry to hear about your recent experience. At Eden Perfumes, we pride ourselves on delivering high-quality, long-lasting fragrances, and it’s deeply concerning to hear that the perfume you received didn’t meet those expectations. We want to assure you that we haven’t changed the formula of our perfumes. To get to the bottom of this properly - please kindly visit our Mall of Africa store our team there would be more than happy to assess the perfume in person and help resolve this.