

Eden & Co
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2025
I received the most beautiful bracelet from Eden & Co as a birthday gift. The moment I opened the box, I was completely blown away by the beautiful handwritten letter. It added such a personal touch and made the gift feel even more special. Unfortunately, the bracelet was slightly too big and by the time I wanted to have it resized, the 30-day return period had already passed. I reached out to Eden & Co and Anella responded almost immediately. She was incredibly friendly, patient and kept me informed every step of the way. Within just a few days, I had my bracelet back, perfectly resized and just as beautiful as before. The after-sales service was truly exceptional. Not only are their products meaningful and beautifully crafted, but their customer care is second to none. Thank you Anella and the Eden & Co team, for going above and beyond!
1 reviews | Active since Nov 2025
I received the most beautiful bracelet from Eden & Co as a birthday gift. The moment I opened the box, I was completely blown away by the beautiful handwritten letter. It added such a personal touch and made the gift feel even more special. Unfortunately, the bracelet was slightly too big and by the time I wanted to have it resized, the 30-day return period had already passed. I reached out to Eden & Co and Anella responded almost immediately. She was incredibly friendly, patient and kept me informed every step of the way. Within just a few days, I had my bracelet back, perfectly resized and just as beautiful as before. The after-sales service was truly exceptional. Not only are their products meaningful and beautifully crafted, but their customer care is second to none. Thank you Anella and the Eden & Co team, for going above and beyond!
1 reviews | Active since Jul 2020
Wow - Eden & Co are just simply exceptional and they never cease to surprise with their exception quality and service. What a pleasure doing supporting such a super customer orientated business. I bought a pair of pearl studs, probably 3 years ago and one of the studs came loose and I reached out to them for advice. They asked me to send it to them and they repaired it free of charge. I also had a ring that my husband bought from them 2 years ago that was too big and they made it smaller for me and also fixed another pair of pearl studs for me. I received my parcel back today and it was all beautifully packaged in their boxes with a ribbon on and looks like new! I am overwhelmed! Thank you soooo much Anella for exceptional service!
1 reviews | Active since Jul 2020
Wow - Eden & Co are just simply exceptional and they never cease to surprise with their exception quality and service. What a pleasure doing supporting such a super customer orientated business. I bought a pair of pearl studs, probably 3 years ago and one of the studs came loose and I reached out to them for advice. They asked me to send it to them and they repaired it free of charge. I also had a ring that my husband bought from them 2 years ago that was too big and they made it smaller for me and also fixed another pair of pearl studs for me. I received my parcel back today and it was all beautifully packaged in their boxes with a ribbon on and looks like new! I am overwhelmed! Thank you soooo much Anella for exceptional service!
Hellopeter has tracked Eden & Co across 8 reviews. Eden & Co hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Eden & Co? Write a review to help others decide.
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