1 reviews | Active since May 2017
Zero response to account closure
<p>On 22 March 2017 I paid the full amount due on my Jet account and emailed their customer service proof of payment along with a request to close my account with immediate effect. <br />The payment was allocated but the account was not closed. I am still being charged club fees on the account. </p>
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the lapse in service .
We have instructed our accounts team to cancel the club membership and reverse the fees for club as well as account protection plan and close off the account .
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the lapse in service .
We have instructed our accounts team to cancel the club membership and reverse the fees for club as well as account protection plan and close off the account .
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,