1 reviews | Active since Jan 2016
<p>Good day</p> <p>Edcon told me that financial services was removed and reversed and today the only thing i want to know is why is the closing balance not going down my query is still not resolved because i got a response from Mohammed and he advised taht i was charged for financial services of whom i was told it was removed and the money was reveresed .Here is the feedback i got from Mohammed .</p> <p>Mohamed Jamaludien<br />3:14 PM (19 minutes ago) <br /> </p> <p><br />to me</p> <p> <br /> <br /> <br /> <br /> <br />Dear Mr Neniels</p> <p> </p> <p>In response to your email received, please note that the account was billed for financial products which were cancelled in January 2016.</p> <p>There was also a purchase in April 2016 for R309.90 which increased your balance from R1094.99 to 1273.21 after the payment was received for R200.00.</p> <p> </p> <p>Should you have any further enquiries please do not hesitate to contact us via the below mentioned contact details. </p> <p> </p> <p>Regards,</p> <p><br />Mohamed Jamaludien</p> <p>Customer Service Administrator l Edcon Financial Services</p> <p>***l ********** <p> </p>
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter regarding the Financial services concern has to be escalated to them and include your account number for further assistance. Please find the below reference number for your email ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Relations Team
Email: ***
Call Centre: ***.
Best regards,
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter regarding the Financial services concern has to be escalated to them and include your account number for further assistance. Please find the below reference number for your email ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Relations Team
Email: ***
Call Centre: ***.
Best regards,
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter regarding the Financial services concern has to be escalated to them and include your account number for further assistance. Please find the below reference number for your email ********** 085/GO.
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Customer Relations Team
Email: **********
Best regards,
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter regarding the Financial services concern has to be escalated to them and include your account number for further assistance. Please find the below reference number for your email ********** 085/GO.
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Customer Relations Team
Email: **********
Best regards,
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