Wrong customer!

I really don't understand this business! I can see now why they have gone bankrupt firstly I don't own an Edcon account but I get these messages

Dear MR R STEVENS, as part of the business rescue process that Jet is currently going through, a decision has been taken to close all dormant accounts, effective from 25 Sept 2020. We sincerely thank you for your loyal support and apologise for any inconvenience caused. NCRP82 Edcon

I don't even know who poor Mr R Stevens is on Thursday I received a call from 1 of edcons consultants asking to speak to this person and the more I said I don't know the above person he's telling me that the person opened the account and submitted my number, the very same number that I have owned for over 25 years which was rica on my ID number.

So here is the thing the people who is capturing these information need some serious training because they are capturing people's details wrong just 1 number wrong on an ID number or cell phone number can cause such alot of harm to the next person.

I hope when the new company takes edcon over they do drastic changes to these kind of mistakes.