WORST CUSTOMER SERVICE EVER!

<p>Just want to say Edgars (edcon) customer service is really pathetic. Opened an account in October last year. The obvious thing when applying for the account is to provide 3 months bank statements, 3 payslips and a copy of your ID. I submitted this with no problems. Everything accepted. So I made my 1st purchase which was a high purchase, edcon called to make sure It was me purchasing this item. I answered the call gave the correct details. Everything was fine and dandy for the next 3/4 months been paying my account on time. The next thing I find out my account has been blocked. I contacted the customer services and they advised me they require another 3 months bank statements and payslips??? So edcon makes customers feel like ********* because they make purchases and pay the account well. I would understand if I wasnt paying my account by all means block my account, but treating a customer like a ***** requesting for more docs. I submitted it to the supervisor Mrs Kenneth, she unblocked my account after I submitted do***ents for the 2nd time. Okay everything was fine, the next time I try to make another purchase my account was blocked for the 2ND TIME!!. I had to go the bank for the 3rd time to submit more do***ents. This is utter **** poor customer service, not being transparent with there customer, I am trying to be a good customer, but they dont want to accept my Money. Useless company. Stay away from the Edgars chain!!!!!</p>