NS
Nthabiseng S
1 reviews | Active since Feb 2012
08 Jan 2016, 08:55
Why have you listed me
I received my credit report. Edgars is claiming that i owe then R5,370.00 <br> I had an account with them a long time ago -which i settled and even received a paid up letter, a letter which i do not have anymore because this was a long time ago. I phoned their call centre yesterday on *** and i was told that (by Portia)\there is no account under that ID number except for the edgars rewards card"and i was told to call Nimbo on *** i do not know who or what that is? I do not want to be sent from Pillar to post all i want is for someone to sort this out immediately and as its messing up my credit record"
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Edcon's replyOfficial
11 Jan 2016, 14:03Hello sehlab_n,
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused.
We have escalated your query to our accounts department to investigate on your account and provided feedback. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused.
We have escalated your query to our accounts department to investigate on your account and provided feedback. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Edcon's reply11 Jan 2016, 14:03
Official
Hello sehlab_n,
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused.
We have escalated your query to our accounts department to investigate on your account and provided feedback. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused.
We have escalated your query to our accounts department to investigate on your account and provided feedback. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***