SP
Sandra P
1 reviews | Active since Sept 2011
17 Sept 2015, 14:28
Where are the staff?
I went into CNA The Glen ?his afternoon looking for ? magazine. There was not a staff member in sight on the floor. I went to the window at the back of the store and thatvwas also deserted. There was a lady calling \anybody home
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Replies (1)
Edcon's replyOfficial
18 Sept 2015, 15:38Hello Sandra Plessis,
Thank you for taking the time to bring your service experience to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns you have raised with us have been forwarded to the stores management to look into and address.
The reference for your query is as follows: ***/GO
Thank you once again for alerting us of your experience, as it is customers like you that help us improve on our service.
Kind regards,
Edcon customer experience team
***
Thank you for taking the time to bring your service experience to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns you have raised with us have been forwarded to the stores management to look into and address.
The reference for your query is as follows: ***/GO
Thank you once again for alerting us of your experience, as it is customers like you that help us improve on our service.
Kind regards,
Edcon customer experience team
***
Best regards,
Edcon's reply18 Sept 2015, 15:38
Official
Hello Sandra Plessis,
Thank you for taking the time to bring your service experience to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns you have raised with us have been forwarded to the stores management to look into and address.
The reference for your query is as follows: ***/GO
Thank you once again for alerting us of your experience, as it is customers like you that help us improve on our service.
Kind regards,
Edcon customer experience team
***
Thank you for taking the time to bring your service experience to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns you have raised with us have been forwarded to the stores management to look into and address.
The reference for your query is as follows: ***/GO
Thank you once again for alerting us of your experience, as it is customers like you that help us improve on our service.
Kind regards,
Edcon customer experience team
***
Best regards,