1 reviews | Active since Aug 2015
What will it take for you guys to do your jobs.
<p>Two weeks after I complained here, i Still havent been cleared, this is frustrating....</p> <p>find herewith a response i got:</p> <p> </p> <p>Good day Mr Matjutla,</p> <p> </p> <p>Account Number: ********** ********** 20154</p> <p> </p> <p>Please be advised that the instruction to the credit bureaus was submitted in December 2014. The instruction was to have the above account reflecting as paid up and closed. We have escalated the matter to the credit bureaus once again and we will advise as soon as the confirmation of the update have been completed.</p> <p> </p> <p>We kindly request that you accept our sincerest apology for any inconvenience this might have caused.</p> <p> </p> <p> </p> <p>Regards,</p> <p> </p> <p>Aviwe Nyhweba</p> <p>Customer Services Admin Team Manager | Edcon Financial Services</p> <p>( (011) ********** | Ê (086) ********** | + ********** <p> </p> <p> </p> <p> </p> <p>This message is subject to certain restrictions and qualifications which are contained in our email disclaimer which is available on our website at www.edcon.co.za/Edcon/Disclaimer or from the Group Secretary on (011) ********** .<br />The disclaimer also provides our corporate information and names of our directors as required by law.<br />The disclaimer is deemed to form part of this message in terms of Section 11 of the Electronic Communications and Transactions Act, 2002.</p> <p>P Please consider the environment before printing this email and/or any related attachments</p> <p> </p> <p> </p> <p>I have sent an email to this particular lady last week and hoped to get a response, i dont know if her email address is no longer working because im still waiting, to cut the story short, the edgars account is still not closed up and indicates that im still owing edgars.</p> <p> </p> <p>I have to literally beg you to take my matter seriously.....PLEASE SORT THIS OUT...</p> <p> </p> <p>i DO CHECK MY REPORT ON A WEEKLY BASIS. N.B </p>
We have received your concerns and apologise for the inconvenience caused by the matter. We have liaised with the Accounts management regarding the fact the account is still not cleared as per the post that you sent to us. They will revert back to you. Please find the below reference number for your post
********** 243/GO
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We have liaised with the Accounts management regarding the fact the account is still not cleared as per the post that you sent to us. They will revert back to you. Please find the below reference number for your post
********** 243/GO
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
