<p>Settled my outstanding amount on my account in 2015, kept the card for movies etc but have not purchased something on credit since. Received montly statements via mms stating that I have credit available but owe nothing (obviously i delete these messages- and if there was an amout outstanding I would have immediatly settled as this would have compromised my credit rating, which has been perfect seeing that I've bought cars and houses with no problem) yesterday 8 May 2017 I get an SMS stating that I have to pay today (8May 2017) even if its a small outstanding amount ...I think must be ***** cause I have not EVER used my store credit since 2015. BUT NO there is a R91 someting outstanding on my account. When I phone the call center they say they cant give me answers and someone will investigate and call me back, today (9 May 2017) they phone me stating that in 2015 I made an ATM payment for R500 and outstanding then allready was the R90 (with interest now R91 something) THIS IS BIZARRE, surely I would have received a SMS or something in the last two years asking WHEN ARE YOU PAYING. Now Edcon will email me statements (I'm still waiting) for the past 2 years (as per my request) to show me where my outstanding amount comes form. </p> <p> </p> <p>SMELLS LIKE CORUPTION TO ME!!!!</p>
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account query . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account query . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account query . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account query . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
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