Well done to ***** Department Edcon

I have had a closed CNA account (now known as Edcon). This account was closed around the year 2007.

Since 2018(11 years later) I have started receiving sms deals and sales notifications. I ignored these as I thought it's the sales department looking for new accounts sales and somehow managed to get hold of my new contact details. What continued to bother me was the fact that the sms's kept saying 'your account'... So I went to the nearest Edgars store's customer service and queried the matter. I was notified then in store that someone has been attempting to re-open my closed account since 2017, but the ***** Department has blocked the request.

I'm still handling the matter with Edcon customer service's telephonically & e-mail in order to completely remove me from the accounts system, etc.

I wish to thank the ***** Department for their outstanding work well-done!!