1 reviews | Active since Mar 2016
warranty of verssed tablet
My son has received a Verssed e1.1 tab as a birthday gift and there is no proof of purchase receipt but I do have a CELLPHONE customer pick-up document and recently went to 2 edgars stores and CNA but they simply refuse to help me in terms of warranty and show no concern or even try to suggest the possible steps or measures I could take to resolve this matter a bank statement was even taken to the store of purchase to validate an EFT purchase of R1049-90 was made on 13-08-2015 but staff was unhelpful and says \anything could be bought for that amount\" but I have doc no cpd *** to support this purchase,unbelievable experience,will not be supporting any of these stores in future.R1049.90 of a pensioners social grant down the drain a gift from granma...."
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. Please forward us the name of the store that you visited to *** as you mentioned two stores, so that we may be able to contact them on your behalf and establish if they may be able to action the faulty tablet query . We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. Please forward us the name of the store that you visited to *** as you mentioned two stores, so that we may be able to contact them on your behalf and establish if they may be able to action the faulty tablet query . We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.