waiting fo a UI19 form forever

<p>Edcon has been refusing to give me ui19 form after going to labour and i was told that edcon never updated thier system so i still appear as their employee i was even given a form to take to edcon showing them that. i did that even spoke to HR for a lot of times and she will tell me she will call me back but she will not i will call back after a couple of days when i tell her my name she will say i havent forgoten about you will call you back as soon as i have feedback. its been 4 months now still she hasnt call me back. i went to the store where i was working which the manager was on leave, but who was in charge did assist by sending an email to HR as it is a procedure ( so she said). to cut the long story EDCON is depriving me my right to claim my UIF.</p>