RS
Rhona S

1 reviews | Active since Mar 2011

23 Jun 2017, 16:06

VIP Club

<p>Hi </p> <p> </p> <p>I went to Edgars at Cradlestone on the 16 Jun 2017 and the agent asked me if I was not subscribed to any clubs or airtime that I never approved of , with confidence I said definately not. I only have a family funeral cover.</p> <p> </p> <p>The shock was I have been subscribed to VIP Club that I have never joined nor did I agree, so ABSA bank you took over and now I'm susbcribed to silly magazine and billed R60 for nothing.</p> <p> </p> <p>Cancel that magazine and send me proof that I signed or voice recording accepting the nonsense magazine and stop making money out of people.The R60 being added on my monthly instalment since 22 Dec 2016 </p> <p>credit on my account urgently and keep your magazine.</p> <p> </p>

0
Replies (3)
Edcon
Edcon's reply26 Jun 2017, 16:39
Official

Kindly be advised that the matter has been sent directly to the accounts team for actioning as you request for the Financial services to be cancelled on the account. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards.

Customer Experience Team

Call Centre: ***.

Best regards,

Edcon
Edcon's reply26 Jun 2017, 16:40
Official

Correct ref no for the query is as follows: ***/GO

Best regards,

Edcon
Edcon's reply26 Jun 2017, 16:41
Official

Kindly be advised that the matter has been sent directly to the accounts team for actioning as you request for the Financial services to be cancelled on the account. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards.

Customer Experience Team

Call Centre: ***.

Best regards,