PZ
Pamela Z

1 reviews | Active since Feb 2014

24 May 2017, 12:51

Violation of my privacy

<p>I went to a jet store elloff on the 22 May 2017, when I was about to go out there was a male security at the door i asked why there's only a male security as I am not comfortable with a man going thru or checking my bag he rudely told me that its my business if I dont want a male security guard serching me. I went to ask for a manager and was referd to Sthe who is the admin manager she told me id have to deal with it and that a male security has a right to search my bag. this is a violation of my rights and privacy NO MAN SHOULD GO THROUGH MY BAG. </p>

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Replies (1)
Edcon
Edcon's reply25 May 2017, 10:32
Official

Thanks for the post. Edcon as a company sets high standards for the service we offer to our customers. The level of service you received and what you perceived is not indicative of our standards. Attention has been given to the matter raised in order to ensure that management fully investigates this incident and feedback will be provided .

***/GO

Kind regards

The Edcon Customer Experience Team