kL
katlego L

1 reviews | Active since Aug 2011

27 Oct 2016, 08:16

VESSED PLATTINUM CELL PHONE

<p>I bought a Versed Platinum phone at Edgars connect Pan African Mall about a few months ago and the screen just cracked out of the blue. Since then I have booked it in to be repaired ,so yerterday i got a call from the store telling me that i need to pay about R650 to get a brand new phone,i mean why would i pay half of the price? and i Why would you sell these phones knowing that after sales support are non existent?? I am highly disapointed with this product and do not understand how a phone can be in the market but cannot be repaired, am I now expected to purchase another phone?</p>

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Replies (1)
Edcon
Edcon's reply27 Oct 2016, 15:03
Official

Thank you for bringing this matter to our attention. please be advised we are currently liaising with the store manager and will revert with feedback shortly.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
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