1 reviews | Active since Aug 2012
VERY UNPROFESSIONAL
<p>After airing my dissapoint about the incompetence of Edcon whereby I asked them to update my new passport as i had LOST my old one. they responded on Hellopeter and said my account has been updated, funny enough the following day someone from Edcon called me and told me that i have to bring a copy of the old passport (the same very passport i have told them that it got lost), i told the guy that i no longer have the passport i now have the one. He then told me that if i do not bring the old copy my account will be suspended. WHAT I WANT TO KNOW IS WHY IS MY ACCOUNT BEING SUSPENDED BECAUSE ITS CLEAR THE OLD PASSPORT IS NO LONGER THERE</p>
Kindly be advised that the matter has been reported directly to the accounts team for actioning as you stated that you are not happy with the account being suspended due to the passport update . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that the matter has been reported directly to the accounts team for actioning as you stated that you are not happy with the account being suspended due to the passport update . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that the matter has been reported directly to the accounts team for actioning as you stated that you are not happy with the account being suspended due to the passport update . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that the matter has been reported directly to the accounts team for actioning as you stated that you are not happy with the account being suspended due to the passport update . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that the matter has been reported directly to the accounts team for actioning as you stated that you are not happy with the account being suspended due to the passport update . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that the matter has been reported directly to the accounts team for actioning as you stated that you are not happy with the account being suspended due to the passport update . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,