1 reviews | Active since Mar 2017
Very rude Customer service clientele
<p>I got a call from Edcon, The phone went dead and the next lady i spoke to was so rude. I told her i didnt want to speak to her because she was rude then she just carried on asking if i was Candice Williams and very bombastic and rude.. An indian lady called me back and she was very nice. Please guys some of your people are rude and she spoke to me like she was my mother and you cannot deal with your customers in this manner. </p>
We have received your concerns and apologise for the inconvenience caused by the matter.A reference number for the formal complaint logged on your behalf is as follows ***/GO. The customer services team management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter.A reference number for the formal complaint logged on your behalf is as follows ***/GO. The customer services team management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.