1 reviews | Active since Nov 2013
VERY DISSAPOINTED IN THIS GROUP
Its sad to find out that this group will not support people that have been in financial difficulty. They DO not believe people that have had past difficulties deserve credit even if their current record is good. I had an Edgars account many years ago and due to job loss could not pay them. I eventually paid up the account viai their attorney. I recently received a letter from Edgars stating that I pre selected for an account and that I need to go into a branch and complete the application. I did go into the branch only to be embarrassed by the staff and told that I will never get an Edgars account again because of my previous bad payment. This is despite me having a good record currently and for a lengthy period. WHY did they then send me this Letter? Clearly they do not believe in giving people a second chance its very disappointing that a huge group like this adopts the stance and embarrasses its customers . I still am a customer as my cash rewards will show that I still spend significant amounts of money there every month and my reward is to be embarrassed by them.
Our attempts to contact you today at 09:24 AM have been unsuccessful. Please accept our sincere apologize for the inconvenience you may have experienced in respect to your overall service experience.
Kindly contact us on the below number and quote your reference number in order
for us to assist with your query.
Reference number: ***/GO should you require further assistance please do not hesitate to contact us on: ***.
Kind Regards
Customer Experience Team
***
Our attempts to contact you today at 09:24 AM have been unsuccessful. Please accept our sincere apologize for the inconvenience you may have experienced in respect to your overall service experience.
Kindly contact us on the below number and quote your reference number in order
for us to assist with your query.
Reference number: ***/GO should you require further assistance please do not hesitate to contact us on: ***.
Kind Regards
Customer Experience Team
***
