KK
Kallie K
1 reviews | Active since May 2015
28 Sept 2015, 20:13
Useless Service From Edcon/Edgars Debt Review
I wanted to finalize my account with Edgars that is under debt review. I requested final amounts but what I was given was totally wrong! My debt review company tried to get the correct final amounts from the people mentioned but to no avail!<br> <br> This has been going on now from December 2014! Up to date 30+ e-mail send and endless phone calls and I am still under debt review just because of Edgars and their useless service!
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Edcon's replyOfficial
30 Sept 2015, 09:35Hello kkeyser,
Please be advised that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that you have not provided us with your account particulars in order for us to assist with your query.
Kindly contact us on the number below, and provide us with your Account/ID number, your query will then be escalated for assistance.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Please be advised that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that you have not provided us with your account particulars in order for us to assist with your query.
Kindly contact us on the number below, and provide us with your Account/ID number, your query will then be escalated for assistance.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Edcon's reply30 Sept 2015, 09:35
Official
Hello kkeyser,
Please be advised that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that you have not provided us with your account particulars in order for us to assist with your query.
Kindly contact us on the number below, and provide us with your Account/ID number, your query will then be escalated for assistance.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Please be advised that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that you have not provided us with your account particulars in order for us to assist with your query.
Kindly contact us on the number below, and provide us with your Account/ID number, your query will then be escalated for assistance.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***