1 reviews | Active since Sept 2016
USELESS & PATHETIC!!!!
What the hell is up with this company???
I requested a precription letter on 8 November 2018.
At first they couldn't find my account info (account been written off November 2014 already).
AFTER submitting a previous review on 13 November, I finally got some feedback and a promise that the letter would be sent within 48hours.
I followed up on: 15/11/2018 19/11/2018 21/11/2018 23/11/2018,
The 48 hours before turn around promise/excuse was just renewed every 48 hours for another 48 hours - as my request/case haven't been actioned yet!!!!!!
Clients are handed over without hesitation and payments rarely get updated on the bereaus on time - which negatively affects the credit scores of the clients, simply because this PATHETIC, ************* excuse of a company DONT HAVE COMPETENT EMPLOYEES THAT CAN ACTUALLY DO THE JOB AND NOT ONLY CONTRIBUTE TO THE EQUITY REQUIREMENTS!!!
As soon as a client have a valid enquiry/request, you get treated like ****!!!! Your Clients determine your success and with this level of service EDCON/EDGARS dont deserve our money and support.
ITS ALMOST 3 WEEKS AND I AM NOT ANY FURTHER THAN WHERE I STARTED - I NEED THAT DOCUMENT, NOT YOUR USELESS REPLY YOU GIVE IN ATTEMPT TO FOOL THE WORLD THAT YOU ACTUALLY "CARE" ABOUT YOUR CLIENTS!!!!
Please accept our sincere apologies for the inconvenience caused to you.
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,
Please accept our sincere apologies for the inconvenience caused to you.
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,
