MN
Marius N

1 reviews | Active since Dec 2012

10 Jun 2016, 18:46

Unwarranted additional costs

<p>Edcon decided it would be a great idea to put me on the Jet Club. I never signed up for it, and yet they charge me a monthly fee for it, for a good number of months. They clearly are finding elaborate ways to get money from their clients. I never signed up for it, so I want all the money charged for it paid back to me!!! I have made numerous attempts to recify this, with numerous correspondence. They just don't get back to me...</p>

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Replies (1)
Edcon
Edcon's reply11 Jun 2016, 09:22
Official

Please be advised your query has been escalated to our accounts management team for further assistance regarding the club fee on your account.

Your reference number is ********** 277/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***