Unresolved complain 1 year & 2 month.worst service

Dear edcon group and edgars active,I was told the I getting or earning point from edcon as jet card no matter which card I use I can shop with it,,i being writing for yourl many times,I should earn my points on the cellphone contact that I taken out at edgars active phoenix plaza part of the edcon group,I should be earning 6500 points every month for 24 month as I taken out instore contact,I had no response from yourl,yur agent keep dropping the call,and seem to be rude or not professional,yourl yet cry for your money that I owe yourl,I will not pay this amount as edcon group as also broken there promise to me,,from- name: shavesh , surname: Ramnath ,please kindly reply back to me urgently.this is the 29 time I'm replying tio yourl,no response from yourl,I am not earning the points over a year,I rep**** each month,but your consultants are rude.cell no ***