VM
Vanesa M

1 reviews | Active since Apr 2018

30 Apr 2018, 08:52

Unprofessional Consultants!!!

I've been a loyal client with edcon for years,last month I paid my account late due to unforseen circumstances.i have never experienced such a level of unprofessionalism from edcon ....the consultant who called me this morning by the name Dimakatso is very rude,unprofessional and arrogant!!! Im seriously considering closing off my account and taking my business elsewhere cause your consultants really do lack morals!

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Replies (1)
Edcon
Edcon's reply02 May 2018, 13:36
Official

As per our telephonic conversation today at 01:30 PM. We would like to apologize for the overall service received. Kindly note we will be in contact with you as per the time requested.

Reference number: ***/GO

Kind Regards,

The Customer Experience Team.

Best regards,