mF
mandy F

1 reviews | Active since Jul 2014

20 Jan 2016, 14:08

********

I had a jet account and edgards account with edcon wen i was 19 years old i for the last 10 no longer have such accounts.now i have been contact from a legal company nimble group forcing me to make payment telling me in year 2010 i made payment were i neva did.i called the credit burer and they say therw ia nothing there.it is ******** to collect and force people and hand people over for preacribed debt.this is what dcon has done and if these accounts are not removed off i will take this matter further and to the newspapera for ******** prescribd debt handover and the legal group for telling me i made payment wen i didnt.i have neva traied to reopen accounts with them by cause i dont want to.

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Replies (1)
Edcon
Edcon's reply21 Jan 2016, 08:49
Official
Hello mandy fortman,

Thank you for bringing this matter to our attention.
Kindly note we have escalated your query to our accounts department for further investigation. You will be receiving feedback shortly
Please accept our sincere apologies for all the frustrations this incident has caused you.
Reference number: ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***or ***
Kind Regards
Customer Experience Team
***

Best regards,