Unhappy Jet client

I have had my Jet account since my university days but it’s only now that I have never felt so much disgust, the last week of May I received a call from an agent on behalf of their Client Jet (Edcon) offering me a discount of which I took it and was told to go to my nearest Jet store in cosmo city. When I got to the store I could be assist on the 31 May 2022 because I had lost my Jet card, so I then left the store and forfeited my discount, on the 5th September I received another call from ssda on behalf of their client Jet trying to recover the in risk debt of which I explained I couldn’t make the lump sum payment but I can pay 250 per month of which I had stuck to the agreement up until to date, but only to get a call from DMC trying to make arrangements again on behalf of Jet ontop if the arrangements that are in place with SSDA, they rep**** saying my Jet acc had no arrangements and no payment. I have been a loyal client to Edcon (Jet) but due to COVID now I going through alot