Unhappy

I sent an email to Edgards service department on the 31st of last month concerning account closure however no one has contacted me so I have no idea whether my account is closed or still active.

I called their service department however the call rings and no answer.

Below is the respond I got since

Auto-response by Edg*************** []

Edg****nquiries [edg***************]ReplyReply AllForwardActions To: Salome T. Baloyi Inbox31 October 2020 09:49 AM This message originated from outside your organization Dear Recipient, Thank you for your email. Please note that we are currently experiencing very high e-mail volumes. We are making every effort to assist all customers as soon as possible. We apologize for any inconvenience caused by the delay. Kind Regards