BS
Bongiwe S
1 reviews | Active since Aug 2015
25 Aug 2015, 09:08
Unfair Listing at the Bureaus by Edcon
I paid my account and closed it in 2013 yet my name is still listed by Edcon at the bureaus. I have made numerous calls to them and them promising to send communication to the bureaus to clear my name to no progress. I am frustrated because my credit score is a problem because of Edcon and I have lost a house deal because of Edcon. Can I get help to clear my name at the bureaus please the edcon account number was *** please help me
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Replies (1)
Edcon's replyOfficial
26 Aug 2015, 14:02Hello ndimpiwe.sandla@,
Thank you for taking the time and discussing the concerns you have on your account. We can understand how disappointed you are and as discussed telephonically we would like to assure you that the matter will be attended to and resolved. We have forwarded the concern raised to Accounts manager who will investigate and provide feedback once done.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
.
Thank you for taking the time and discussing the concerns you have on your account. We can understand how disappointed you are and as discussed telephonically we would like to assure you that the matter will be attended to and resolved. We have forwarded the concern raised to Accounts manager who will investigate and provide feedback once done.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
.
Edcon's reply26 Aug 2015, 14:02
Official
Hello ndimpiwe.sandla@,
Thank you for taking the time and discussing the concerns you have on your account. We can understand how disappointed you are and as discussed telephonically we would like to assure you that the matter will be attended to and resolved. We have forwarded the concern raised to Accounts manager who will investigate and provide feedback once done.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
.
Thank you for taking the time and discussing the concerns you have on your account. We can understand how disappointed you are and as discussed telephonically we would like to assure you that the matter will be attended to and resolved. We have forwarded the concern raised to Accounts manager who will investigate and provide feedback once done.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
.