1 reviews | Active since Jun 2016
********* interview proceedings
<p>I would like to formally complain about the misguided and ********* manner in which I had to secure an interview when applying for a position as a sales assistant for River Island. I had been scheduled for an interview regarding this position however on the day of the interview I was informed that this interview could only be conducted once I had resigned from my current employed. Which is a very rash and ********* stipulation. However the interview never took place, until 3 weeks later I had the interview for the same position with River Island I felt fairly confident about my interview. The interview was allowed to take place because I had resigned however this is still an unfair practice. It has been over a month and despite my best efforts to contact the interviewer he doesn't get back to me. I just feel it is unfair on myself for now facing unemployment and the manager doesn't have the decency to get back to me.</p>
We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the River Island Clear water Mall management to address as you have reported that the promised interview was never conducted. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will look into the matter and revert with feedback accordingly. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the River Island Clear water Mall management to address as you have reported that the promised interview was never conducted. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will look into the matter and revert with feedback accordingly. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.