1 reviews | Active since Jul 2016
Uncomfortable poking kiddies vests
<p>I bought my little girl 3 x 2 packs of girls vests from Jet, My daughter was excited to wear her new pretty lacy vests at first, then she complained that she doesn't want to wera them anymore as the vests were uncomfortable and poked her. I didn't really take much notice until recently I decided to take her seriously and check the vests, she was actually right. I was very disappointed to see that the vests were really poking my baby girl under her arms and they were unncomforatable for her to wear. Please could you advise on the quality of your kiddies clothing</p>
We must apologise for the delayed response.
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. Please be advised Edcon does have a 6 months refund and exchange policy on quality.
If you are experiencing a problem with the item please feel free to visits the Jet store with a valid proof of purchase for further assistance, we have also raised this incident with the brand manager.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
We must apologise for the delayed response.
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. Please be advised Edcon does have a 6 months refund and exchange policy on quality.
If you are experiencing a problem with the item please feel free to visits the Jet store with a valid proof of purchase for further assistance, we have also raised this incident with the brand manager.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***