Unallocated payment

UNALLOCATED PAYMENT Edcon is so pathetic and ***********,this is the second i am writing to hello peter as no one seems to care about my query,I sent what I was requested to send even today I am still waiting .I spoke to Phuthuma Camba, Mbali Ncube and remittance @edcon after i've log my query and send them emails they haven't reply even today and this is getting frustrating as its been three months.